Privacy Policy

Information we collect

We collect information you choose to submit, including contact form details, ticket support messages, artist or event submissions, order details, and other information included in a message to Siren.

We also collect limited technical information when you use the site, such as pages viewed, referring pages, device or browser details, approximate location derived from network information, and performance data. This helps us understand site health and reader behavior.

How we use information

We use information to publish and improve Siren, respond to messages, process event or shop transactions, provide support, protect the site from abuse, measure audience trends, and maintain records needed to operate the business.

We may use aggregate or de-identified information to understand coverage performance, advertising performance, and site reliability.

Service providers

Siren relies on service providers for hosting, analytics, email delivery, payments, ticketing, database storage, image hosting, security, and other operational needs. These providers may process information for us under their own terms and privacy practices.

Payment information is handled by payment processors. Siren does not intentionally store full card numbers on its own servers.

Advertising, analytics, and cookies

We may use analytics tools, performance tools, advertising technology, embedded media, and cookies or similar technologies. These tools can help remember preferences, measure traffic, prevent abuse, and support advertising or sponsored content.

Browser settings may let you block or delete cookies. Some features may not work as intended if cookies or similar technologies are disabled.

Sharing information

We do not sell personal information in exchange for money. We may share information with service providers, event partners when needed for ticketing or attendance support, legal or safety authorities when required, and successors if the business is reorganized or transferred.

We may disclose information when we believe it is necessary to protect Siren, our readers, contributors, partners, or the public.

Your choices

You can contact us to request access, correction, deletion, or limitation of personal information we maintain about you. We may need to verify your request before taking action.

You can opt out of marketing emails by using the unsubscribe instructions in the message or by contacting us through the support route.

Retention and security

We keep information for as long as reasonably needed for the purposes described in this policy, including legal, accounting, security, support, and editorial recordkeeping needs.

We use reasonable administrative, technical, and organizational safeguards, but no website or transmission method can be guaranteed to be fully secure.

Children

Siren is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided us personal information, contact us so we can review and delete it where appropriate.

Changes

We may update this policy as Siren changes. The latest version will be posted on this page with the updated date.